AlterMe Ring
19 articles
How do I pair my ring?
How long does it take for my ring to fully charge?
Is it okay to wear my ring while lifting or other grip-heavy activities?
Is the ring waterproof?
What are the lights I see while wearing the ring?
What do the lights mean while charging?
What is the expected battery life?
What is the ring made of?
My ring was paired, but now it’s not—what should I do?
What type of charging cable does the charging case use?
My steps don’t seem to be tracking accurately. What should I do?
I'm having issues charging my ring.
What should I do if my heart rate tracking seems inaccurate?
What should I do if my sleep tracking seems inaccurate?
I already have a wearable device. Can your program use data from it instead of needing the AlterMe ring?
How should I care for my AlterMe Ring?
I'm having issues pairing my ring. What should I do?
Will my ring still track if I’m away from my phone or out of service?
When should I use the power cycle and factory reset?