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Getting Started

Learn how to set up your AlterMe Ring, begin using the app, and understand your first week of insights.

9 articles
DNA Kit & Results

Step-by-step guidance on using your DNA kit, tracking processing, and understanding your personalized genetic results.

10 articles
AlterMe App

Explore how to navigate the AlterMe App, track workouts and meals, view your readiness score, and personalize your daily recommendations.

12 articles
AlterMe Ring

Find everything you need to know about pairing, charging, wearing, and getting accurate data from your AlterMe Ring.

15 articles
AlterMe Screen

Learn how to set up and use your AlterMe Screen for workouts and recovery sessions, connect to Wi-Fi, update software, and solve common issues.

5 articles
AlterMe Signal

Understand how AlterMe Signal works, what it measures, and how it enhances your daily recommendations and readiness.

4 articles
Account & Billing

Manage your account, billing and other settings.

5 articles
Orders & Shipping

Get answers about order status, shipping timelines, sizing kits, returns, exchanges, and warranty coverage.

4 articles
Programs, Workouts & Smart Zone

Deep dives into AlterMe’s strength, cardio, and recovery programs, including how Smart Zone works, how sessions are structured, and how to choose the right movement for your goals.

3 articles
Biometrics, Metrics & Data

Learn how AlterMe tracks sleep, activity, readiness, and other metrics—and how your data powers your personalized recommendations.

3 articles
Privacy & Security

See how AlterMe protects your data, how DNA samples are handled, and how to manage or delete your information.

3 articles
Contact Us

Find the easiest ways to reach AlterMe Support for personalized help.

1 article
Troubleshooting

Quick solutions for pairing, syncing, charging, and app issues with the Ring, Screen, and AlterMe App.

6 articles