đŹChat with us (fastest option)
Our AI assistant is available 24/7 for quick questions and instant support. If your question needs a team member, weâll make sure it gets escalated and followed up on during business hours.
đ˛In the AlterMe app
Tap the AlterMe icon (top left) â Help & Contact Us (bottom of the menu) â Chat with us
đOn the web
Visit our help center and click the AlterMe chat icon in the bottom right corner of your screen
đCall us
Prefer to talk to someone? Call us at (866) 258-3763 to speak directly with a member of our Support Team. Our phone hours are Monday - Friday, 9:00 a.m. â 5:00 p.m. MST.
đSupport Hours
Our team is in the office MondayâFriday, 7:00 a.m. â 5:00 p.m. MST
No matter how you reach out, weâre happy to help with questions about your ring, your program, your account, or anything else â weâre with you every step of the way.
