š¬Chat with us (fastest option)
Our AI assistant is available 24/7 for quick questions and instant support. If your question needs a team member, weāll make sure it gets escalated and followed up on during business hours.
š²In the AlterMe app
Tap the AlterMe icon (top left) ā Help & Contact Us (bottom of the menu) ā Chat with us
šOn the web
Visit our help center and click the AlterMe chat icon in the bottom right corner of your screen
šCall us
Prefer to talk to someone? Call us at (866) 258-3763 to speak directly with a member of our Support Team.
šSupport Hours
Our team is in the office MondayāFriday, 7:00 a.m. ā 5:00 p.m. MST
No matter how you reach out, weāre happy to help with questions about your ring, your program, your account, or anything else ā weāre with you every step of the way.
