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How do I get my DNA results?

When your DNA kit has been analyzed at the lab, where is the DNA report accessible?

Updated this week

Once your DNA swab is analyzed at our lab, your results are typically ready within 5–10 business days (depending on lab volume). When your results are ready, you’ll receive an email and/or text to schedule your 30-minute consultation with a Fitness Advisor (included with the purchase of a DNA kit).

First-Time DNA Report Viewers

During your consultation, your Fitness Advisor will:

  • Review your DNA report with you

  • Explain what your markers mean and how they relate to your program

  • Show you where to access your report in your AlterMe portal

  • Share your results electronically (PDF)

If you’d like to access your report before your consultation, contact your Fitness Advisor for instructions.

Returning Customers

If you purchased the Starter DNA Kit, your results are available through the AlterMe website portal (app access is not included with the Starter DNA Kit). If you purchased an AlterMe or AlterMe Pro program, your DNA results are also available in the AlterMe app as part of your program’s included app access.

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