AlterMe

Is it a saliva or blood test?

Do I need to fast before swabbing?

Can I swab if I am sick?

How long does it take to swab?

How quickly should I return my sample?

How do I return my kit?

When should I expect my kit to arrive?

When will my results be ready?

What customers are paying for when they purchase a DNA kit with AlterMe

What's included in my DNA kit purchase?

SNP's that are tested during AlterMe DNA swab test

What does AlterMe test for?

Registering your DNA kit associates it with your account

What happens if I forgot to register my swab before I sent it back?

AlterMe's 3 step process once a DNA swab kit is received back from the customer

What happens to my swab once I send it back?

If I purchase a DNA kit, am I also signing up for a subscription?

DNA Kit 

Find answers and get help from Intercom Support and Community Experts

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